Patient Safety Topics
:
Health Literacy
Overview

​​​​​​​​​​​​​Structuring and presenting healthcare information that aligns with a patient’s level of understanding can help patients achieve optimal outcomes. Verbal communication strategies such as “teach back” and “Ask Me 3®” programs and written strategies address opportunities identified in patient safety reports and may help improve patient understanding and engagement in their care.

Educational Tools

Health Literacy Checklist: Evaluating Patient Documents
This sample checklist of health literacy principles may be used when creating or evaluating documents, such as patient healthcare instructions, information, or written permissions.

Patient Engagement- HCW
A poster geared towards healthcare worker encouraging patient engagement.

Patient Engagement- Patient
A poster geared towards patients being an active participant in their healthcare. 

Multimedia
Health Literacy Webinar Series - Webinar #1: Developing Written Education Materials

Health Literacy Webinar Series - Webinar #2: Managing Discharge or Transitions in Care

Health Literacy Webinar Series - Webinar #3: Informed Consent

Health Literacy Webinar Series - Webinar #4: Health Literacy and the Building Blocks of Web Design

Health Literacy Webinar Series - Webinar #5​: Leadership’s Role in Health Literacy and Patient Safety