AUTHOR BIOGRAPHIES
Shirley Dominick, MSN, RN, Patient Safety Authority
Shirley Dominick (shdominick@pa.gov) is a patient safety advisor on the Outreach & Education team at the Patient Safety Authority. In this role, she guides, educates, and collaborates with healthcare facilities in Pennsylvania to reduce harm.
Abstract
Technology in healthcare has expanded substantially over the last two decades. From electronic health records and barcode scanning to intravenous pump integration and best practice alerts, the work of healthcare providers is more automated now than ever before. But does this technology always make patient care safer? What happens when things don’t go as planned? The following are examples of reported events that illustrate errors based, at least in part, on the reliance of technology.