Melanie Motts joined the Pennsylvania Patient Safety Authority (PSA) in 2015 as a patient safety advisor. She interacts with patient safety officers (and other various healthcare staff) in healthcare facilities across the eastern region of Pennsylvania in an effort to decrease patient harm. Previous to joining PSA, she worked in outpatient and inpatient settings as a manager, educator, and Registered Nurse. Most recently Motts was the director of nursing and patient safety officer for an acute care hospital in the Lehigh Valley. In that position, she led a team of nursing staff, case managers, laboratory staff, and clerical support earning the CMS 5-star rating for quality of care provided and patient satisfaction.

She is from the Lehigh Valley, Pennsylvania, and is a graduate of St. Luke's University Hospital School of Nursing where she received the Nursing Leadership Award. Motts also received her Bachelor and Master of Education degrees in kinesiology/exercise physiology from Temple University, Philadelphia, PA, and a Bachelor in nursing from Chamberlain College of Nursing. She is a Certified Professional in patient safety.​