Caitlyn Allen is the director of External Affairs for the Patient Safety Authority. In this role, she sets and guides strategies for all external PSA engagement, including communications, publications, social media, patient engagement, and public relations. She also serves as managing editor for Patient Safety, PSA's quarterly peer-reviewed journal..
She previously served as the project manager for Patient Safety at Jefferson Health. In that role, she was involved in many multidisciplinary initiatives to reduce harm and improve safety, including oversight of the Leapfrog Hospital Safety Survey, development of a mobile-friendly app for wound care education, and implementation of the organization's first sepsis symposium. She was also the only nonphysician elected to serve on the House Staff Quality and Safety Leadership Council and developed the organization's first quality and safety–specific annual report.
Prior to that role, Allen served as project manager for Wills Eye Hospital. During that time, she worked on several initiatives to improve patient care, including assisting with the conversion of Wills Eye from an ambulatory surgery center to an inpatient hospital, participating on the Communications team, and serving as the organization's Patient Safety Officer.
She received her master's in public health from Drexel University and her Bachelor of Arts in economics from The College of New Jersey. She is also certified as a master TeamSTEPPS™ trainer.
