IAPS 2024 Individual Impact

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2024 IAPS Improving Diagnosis Award Winners, Dawn Goodwin and Shamaine McGlone, Jefferson Torresdale Hospital

 Dawn Goodwin and Shamaine McGlone,
Jefferson Torresdale Hospital​

At Jefferson Torresdale Hospital, Dawn Goodwin, patient care technician, and Shamaine McGlone, patient safety associate, worked closely with a patient whose behavior was not initially favorable to receiving safe care in the hospital to being receptive to inpatient care and treatment. They were able to do this by building a good rapport with the patient, and this connection comforted and redirected the patient. Their patience and caring greatly improved the situation for the patient and their colleagues.​  

See All 2024​ Winners ​​