Lessons from Event Reports
A sign saying kanban which is a system for inventorying
Reducing Medication Stock-Outs With New Inventorying System
​The pharmacy department noted several medication error event reports related to patients missing doses or receiving late doses.  Upon investigation they attributed this to an issue with stock-outs due to their ordering workflow. Attributing the stock-outs to their ordering workflow, Pharmacy implemented a kanban system for inventorying, which involves assigning a series of cards to each drug that indicates a specific order number and a precise order quantity—transforming the ordering process from being subjective into objective. Implementation of the kanban cards decreased stock-out occurrences by 32% over two years, helping ensure medications are available to patients at the time they are needed.​

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