Caitlyn Allen is the Manager of Communications and Publications for the Pennsylvania Patient Safety Authority. She also serves as Marketing Lead for the Center of Excellence for Improving Diagnosis.
She previously served as the Project Manager for Patient Safety at Jefferson Health. In that role, she was involved in many multidisciplinary initiatives to reduce harm and improve safety, including- oversight of the Leapfrog Hospital Safety Survey, development of a mobile-friendly app for wound care education, and implementation of the organization's first sepsis symposium. She was also the only non-physician elected to serve on the House Staff Quality and Safety Leadership Council and developed the organization's first quality and safety specific annual report.
Prior to that role, Ms. Allen served as Project Manager for Wills Eye Hospital. During that time, she worked on several initiatives to improve patient care, including- assisting with the conversion of Wills Eye from an ambulatory surgery center to an inpatient hospital, participating on the Communications team, and serving as the organization's Patient Safety Officer.
She received her Master's in Public Health from Drexel University and her BA in Economics from The College of New Jersey. She is also certified as a master TeamSTEPPS™ trainer.