I Am Patient Safety 2018: Long-Term Care Award

Heather Kline, RNAC, ICP
Kendal at Crosslands
I Am Patient Safety 2018 winner of the "Long-Term Care award.

Heather Kline began her employment with the long-term care community in 2007, as a per diem registered nurse (RN) in the skilled-care facility. She was hired as the full-time registered nurse assessment coordinator (RNAC) in 2010. Not only does she perform her RNAC duties in an exemplary manner, she serves in key roles in essential programs, including Corporate Compliance, Department Health Services, Department Policy Development, and the Infection Prevention and Control Program. Kline is the facility's infection control preventionist (ICP). In this role, Kline conducts surveillance and reporting and ensures that the facility's infection and prevention control practices meet regulatory requirements. Further, she conducts staff, resident, and family education and provides leadership at the monthly Infection Control and Prevention meetings and the quarterly Quality Assurance Performance Improvement Program. Kline has demonstrated her commitment to excellence by initiating certification as a long-term care infection control preventionist. Kline has been instrumental in developing an antibiotic stewardship program and in the facility's participation in the Pennsylvania Patient Safety Authority Antibiotic Stewardship Initiative. She delights the staff with home-baked Christmas cookies. Kline demonstrates her commitment to patient safety through approaching her responsibilities with enthusiasm, energy, and passion and is an integral member of the interdisciplinary team.

©2018 Pennsylvania Patient Safety Authority