News & Events
Training & Events
Training & Events
2019
20
Nov
2019
Webinar
Positive Outcomes to Patient Safety By Applying Lean Fundamentals in Healthcare
Date/Time:
November 20, 2019 - 12 to 1 p.m.
Duration:
1 hour
Location:
Webinar
Speakers:
Michael Hogan, lean master and lean design specialist for the Business Improvement Group, LLC., and Wendy S. Fitts, MHA, BSN, CPHQ, director of quality at Penn Medicine-Lancaster General Health

Description:
Michael Hogan, lean master and lean design specialist for the Business Improvement Group, LLC., will identify lean design methods to improve process and flow for positive patient safety outcomes and satisfaction. Wendy S. Fitts, MHA, BSN, CPHQ, director of quality at Penn Medicine-Lancaster General Health, will discuss how lean management systems promote safe and reliable care, and how the use of data improves patient safety and quality investigations.
 
1.0 continuing education hours will be awarded for completion of this webinar. Continuing education credits apply to Pennsylvania registered nurses only. 

©2019 Pennsylvania Patient Safety Authority