July 31, 2018 - 12:00 PM to 1:00 PM
Christopher Mamrol, BSN, RN, CPPS, Patient Safety Liaison, Pennsylvania Patient Safety Authority
Racial and socioeconomic inequity continues to be a struggle in providing high quality healthcare. There is growing evidence that implicit bias, unconscious attitudes and stereotypes, lead to differences in treatment, both positive and negative. This webinar will discuss implicit bias and how it can affect clinician-patient interactions, including interviewing questions, diagnostic decisions, symptom management, treatment recommendations, and reported levels of trust. Making people aware of implicit bias is an important step in attempts to reduce the potential negative impacts. Once implicit bias is recognized, various approaches could be helpful in redirecting responses.