August 8, 2017 - 12:00 PM to 12:30 PM
Ellen S. Deutsch, MD, MS, FACS, FAAP, CPPS, Medical Director, Pennsylvania Patient Safety Authority
Healthcare workarounds are informal practices used to overcome real or perceived barriers to delivering patient care. Workarounds are ubiquitous and often valued in healthcare. Workarounds may be adaptive and pragmatic, or they may bypass patient care safeguards and be problematic. This webinar will explore both sides of workarounds, and provide strategies to improve the safety of patient care delivery by leveraging information gleaned from workarounds.