Pennsylvania Patient Safety Advisory
Chain of Command: When Disruptive Behavior Affects Communication and Teamwork
In healthcare, individuals that participate in disruptive behavior may delay communication between clinicians, potentially resulting in delays in patient care. A facility that values all clinicians is one that invests in chain-of-command policies and adequately investigates and follows up on reports of disruptive behaviors.
Patient Safety is Enhanced by Teamwork
Patient Safety Liaison Christina Hunt, RN, MSN, MBA, HCM, discusses a foundational teamwork program that facilities can use to help provide healthcare workers with the necessary strategies and tools to reduce errors.